TripLynk Cookie Policy

Information about our use of cookies

Our Apps and Website uses cookies to distinguish you from other users of our Apps and Website. This helps us to provide you with a good experience when you browse our Apps and Website and also allows us to improve our site.

A cookie is a small amount of data stored in your browser or the hard drive of your computer and can only be read by the server that gave it to you. It is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. It allows the server to collect information from the browser and functions as your "identification card", and enables us to record your passwords, data, and preferences. It cannot be executed as code or deliver viruses. 

We use persistent, analytical/performance cookies which allow us to deliver a high quality experience and enhance the performance of our Apps and Website by collecting information about how visitors use it (e.g., to maintain a consistent look and feel for the visitor). The information these cookies collect is not used to send targeted advertising or remember where an individual user has accessed our Apps and Website. 

The information generated by the cookie about your use of our Apps and Website (including your IP address) will be transmitted to and stored by our third-party service provider which will automatically log data about user’s and visitor’s visit to our Apps and Website based on IP address. For a list of such service or third-parties, please contact our privacyofficer@triplynk.com We use this information to see where the Apps and Website is being used in the world to ensure seamless coverage. We may also transfer this information to third parties where required to do so by law. 

Cookies do not typically contain any information that personally identifies a user, but PII that we store about you may be linked to the information stored in and obtained from cookies.

We may use IP addresses to analyse trends, administer the Apps and Website, track user’s movement, and gather broad demographic information for aggregate use. 

Cookies that we use:

We use the following cookies which have the indicated purpose: 

  • Strictly necessary cookies. These are cookies that are required for the operation of our Apps and Website. They include, for example, cookies that enable you to log into secure areas of our Apps and Website.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Apps and Website when they are using it. This helps us to improve the way our Apps and Website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our Apps and Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our Apps and Website, the pages you have visited and the links you have followed. We will use this information to evaluate user interaction with the Apps and Website in order to improve the services provided.  You can find more information about the individual cookies we use and the purposes for which we use them in the list below:  
    • User Full Name
      This cookie improves your experience on our portal by avoiding repetitive database inquiries.
    • Security Token
      This cookie helps secure each interaction with the database.
    • User ID
      This cookie stores your unique identifier for security reasons.
    • ID
      This cookie stores unique trip specific identifiers for security reasons.
    • School Name
      This cookie improves your experience on our portal by avoiding repetitive database inquires.
    • Family ID
      This cookie stores your unique family identifier for security reasons.
    • User Profile Pic Path
      This cookie improves your experience on our portal by avoiding repetitive database inquiries.

How to control and delete cookies:

When you accessed the Apps and Website, you were presented with a message that notified you of our use of cookies. If you continue to use the Apps and Website, more cookies and other tracking technologies will be placed on your devices as described above. However, if you wish to restrict or block the cookies which are set by the Website, you might be able do this through your browser settings. The ‘Help’ function within your browser should tell you how to do this. You can also use your browser settings to select the “Do Not Track” option. If the "Do Not Track Me" function is enabled you will not be tracked. This is a layer on top of the opt-out mechanism for cookies. Please be aware, however, that, restricting or turning off cookies may mean that you will not be able to take full advantage of all the features or services available on this Apps and Website.

Alternatively, you may wish to visit http://www.allaboutcookies.org/ which contains comprehensive information on how to disable cookies on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies. Please note that, as these Apps and Websites are not owned or operated by TripLynk, we are not responsible for any of the content on them.

If you have any queries concerning your PII or any questions on our use of the information we derive from the use of cookies on our Apps and Website, please contact: privacyofficer@triplynk.com.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Except for strictly necessary cookies, all cookies will expire on or before two (2) years.